FAQs

How do I save 15% off all orders forever?
Never pay full price again! Simply click Subscribe & Save beside your desired item to save 15% off and have your order dispatched immediately. Once subscribed, you can change the items you are subscribed to, change the delivery frequency, and even cancel the subscription through your accounts page at no cost. Discount codes can not be used on subscriptions. Safe and secure, your subscription means you'll never pay full price again.
How do I get finance for my new hair?
Financing options are available via London Virgin Hair & PayPal's Lay-Buy service. Simply click PUT IT ON LAY-BUY at the checkout to place a minimum deposit of 10% and you'll have the option of spreading your payments across three months. Goods will be released once the final payment has been made. Financing terms are non-transferable and credit will only be issued towards goods selected at the time of checkout.

What is Virgin Hair?

Virgin hair is 100% human hair that is unprocessed and has not been altered with chemicals or mixed with synthetic hair

How much does each bundle weigh?

Each bundle weighs 95-100grams

What grade is the hair?

Our luxury range is the finest 8A grade whilst our standard range is 7A

How many bundles will I need?

For a full head of hair, we recommend at least three bundles. If you are ordering bundles longer than 20", four or more bundles are recommended; in this instance also recommend that you purchase two bundles of the longest length to avoid the ends appearing thin

How do I pay for the hair?

We accept payments from all major credit and debit cards. We also accept payments through PayPal

How do I order a customised handmade wig?

Send an email to info@londonvirginhair.com with the style, texture, lengths and density. Additional requirements including adjustable wig straps and frontal options can be included.  

Can I send my hair in to be made into a wig?

Yes! Please email info@londonvirginhair.com with details of the wig you desire and we'll do the rest.

How long does delivery/shipping take?

Royal Mail Recorded delivery options:
Express UK delivery: guaranteed within 48hrs 
Royal Mail Signed For® 1st Class:  1-2 days
International Delivery: 
Europe: 3-5 working days
USA: 5-7 working days
Africa: roughly 5-7 working days 
Rest of the world: roughly 5-7 working days
Nigerian contact: Sandra Affun (+2348023794206)
Bank holidays and weekends not included
How much does delivery/shipping cost?

We are proud to offer all our clients free shipping

How long does the hair usually last?
A minimum of two years depending on how you maintain it
Can I dye this hair?
Yes. Our hair is real human hair and takes dye perfectly
How do I prevent the ends from getting dry and frizzy?
Always use a heat protectant before applying any heat to your hair. Weekly use of a leave-in conditioner is highly recommended. Visit our Vlog for our highly recommended products
 
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